Managers, please understand that employees fall into one of these five profiles...what are the risks and costs for keeping level 1 and 2's? There is some value in level 3 and 4's, but level 5 "Problem Eliminators" can save you money!

Note: Do not keep level 1 or 2 performers

Level 1: Problem Avoiders
Inherently blind to or in denial of problems right in front of them. This is especially true if they created it. They do not want to be associated with anything that could hurt their reputations.

Level 2: Problem Identifiers
Like Avoiders, they can see there is a problem, but do not think it is their responsibility to do anything about it, because the problem does not overtly affect them and they have their own problems to deal with.

Level 3: Problem Reporters
Can see there is a problem, but want someone else to deal with it. After all, they may not have created it and they may think they are not required or paid enough to fix it.

Level 4: Problem Solvers
The hero (white knight), they are eager to solve the problems that pop up. They often have good intentions and mean to be helpful, but in reality, they think that they saved the day and you are lucky to have them. It is good to have problem solvers, but do not let them stop until the cause of the problem has been eliminated.

Level 5: Problem Eliminators
Anticipates and addresses problem situations before they become a crisis. They examine the root cause of a problem and they address the issues and implement actions to prevent the problem from reoccurring.